Operational Excellence in REO Management

reo-managementiHELP has more than seven years of experience managing the REO process through several mortgage and real estate cycles. Supporting the activities of loss mitigation, property preservation and REO sales is our only business.

iHELP was established in 1994 and incorporated in 1995 with the objective of providing an end-to-end residential REO asset management outsourcing solution for national lending institutions, servicers, banks and investment firms.

iHELP prides itself on operational excellence. We believe forward thinking is required to excel in this present REO environment and have heavily invested in technology solutions, processes and resources that allow iHELP to deliver more than what is expected while mitigating your legal risk.

The result is iHELP’s proprietary REO Liquidation Management Process, our systematic approach to default and REO workflow and business management. Our approach has created a default management and REO liquidation business model that produces consistent, superior results.

Our business is driven by the following principles:


iHELP’s purpose is the preservation and revitalization of communities by providing customizable solutions to the REO industry.


iHELP’s mission is the unyielding pursuit to deliver the most professional, efficient and cost-effective REO asset management solutions available.


iHELP’s vision is to be the business partner of choice for REO asset management solutions.

iHELP has a proven track record of successful management, maintenance and disposal of residential REO properties. We accomplish our objectives through leadership within the industry, being accountable for our actions and sharing the reward of success with our clients, business partners, employees and shareholders.